Privacy Policy
Last Updated: October 6, 2026
1. Our Commitment to Privacy
At Purity Research, discretion, trust, and integrity are foundational to everything we do.
We recognize the importance of privacy in today's digital environment and are committed to protecting the personal information you choose to share with us. Every transaction, interaction, and data point is handled with professionalism, confidentiality, and care.
This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, create an account, place an order, or communicate with our team.
2. Acceptance of This Privacy Policy
By accessing or using this website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy, as well as any related Terms and Conditions governing the use of this website.
If you do not agree with this Privacy Policy, please discontinue use of the website.
3. Scope of This Privacy Policy
This Privacy Policy applies solely to information collected through the Purity Research website and official communication channels operated by Purity Research.
This Privacy Policy does not apply to third-party websites, services, or platforms that may be linked from this website, including payment processors, shipping carriers, social media platforms, analytics providers, or other external services. These third parties maintain their own privacy practices and policies.
We encourage users to review the privacy policies of any third-party service providers they interact with.
5. Collection and Use of Personal Information
We collect personal information only as necessary to provide a secure, professional, and reliable customer experience.
Personal information may be collected and used for the following purposes:
- Order Fulfillment — to process, verify, package, ship, and deliver orders.
- Customer Communication — to provide order confirmations, shipping notifications, customer support, and responses to inquiries.
- Account Management — to maintain customer accounts, order history, and account-related preferences.
- Security and Fraud Prevention — to monitor transactions, detect fraud, verify account activity, and maintain website security.
- Marketing Communications — with your consent, occasional communications regarding product availability, company updates, educational resources, or operational notices. You may unsubscribe at any time.
- Legal and Compliance Requirements — to comply with legal obligations, enforce website policies, and protect the rights, safety, and security of Purity Research and its users.
Purity Research does not sell, rent, lease, or trade personal information to third parties.
6. Information We Collect
We may collect information including:
- Personal Information: Full Name, Billing Address, Shipping Address, Email Address, Telephone Number
- Transaction Information: Order History, Purchase Information, Payment Confirmation Information
- Technical Information: IP Address, Browser Type, Device Information, Operating System, Website Usage Data, Referring URLs
Payment information is processed through secure third-party payment providers. Purity Research does not store complete payment card information.
This information helps improve security, website performance, and user experience.
7. How Your Information Is Used
Personal information may be used for:
- Processing orders
- Providing customer support
- Managing accounts
- Preventing fraud
- Improving website functionality
- Maintaining security
- Communicating order updates
- Sending optional marketing communications
- Complying with legal obligations
Information is used only for legitimate business and operational purposes.
8. Data Retention
Personal information is retained only for as long as reasonably necessary to:
- Fulfill orders
- Maintain transactional records
- Provide customer support
- Meet accounting obligations
- Comply with legal requirements
Customer and transaction records may be retained for up to seven (7) years or longer where required by law.
When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
9. Children's Privacy
This website and its products are intended solely for individuals nineteen (19) years of age or older.
Purity Research does not knowingly collect personal information from minors.
If information relating to an individual under the age of nineteen is identified, reasonable efforts will be made to remove such information promptly.
10. Cookies and Analytics
Purity Research uses cookies and similar technologies to improve website functionality and user experience.
- Functional Cookies — maintain shopping cart functionality, remember user preferences, and improve website usability.
- Analytics Cookies — help us understand website traffic, visitor behavior, website performance, and user engagement.
Cookies do not store payment information or sensitive financial data.
Users may disable cookies through their browser settings; however, certain website features may not function correctly as a result.
12. Third-Party Service Providers
Limited personal information may be shared with trusted third-party providers solely as required to operate our business.
These providers may include:
- Payment processors
- Shipping carriers
- Fulfillment providers
- Website hosting providers
- Analytics providers
- Security providers
Service providers are expected to maintain reasonable confidentiality and security measures appropriate to their services.
13. Data Protection and Security
Purity Research implements reasonable administrative, technical, and physical safeguards designed to protect personal information.
Security measures may include:
- SSL encryption
- Secure checkout systems
- Firewalls
- Malware protection
- Restricted employee access
- Password-protected systems
- Security monitoring procedures
While commercially reasonable safeguards are utilized, no method of transmission or storage can be guaranteed to be completely secure.
Accordingly, absolute security cannot be guaranteed.
14. Data Breach Notification
In the unlikely event of a data security incident involving personal information, Purity Research will take appropriate steps to investigate, mitigate, and address the incident.
Where required by applicable law, affected individuals will be notified within a reasonable timeframe and appropriate remediation measures will be implemented.
15. Your Privacy Rights
Subject to applicable legal requirements, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of information where permitted
- Withdraw consent for marketing communications
- Request information regarding how personal data is used
Requests may be submitted using the contact information provided below.
We aim to respond to privacy-related requests within a reasonable timeframe.
16. Managing Your Account
Customers may access their accounts to review order history, update account information, and manage preferences.
Requests for account closure or data deletion may be submitted through our customer support team.
Certain information may be retained where required for legal, accounting, fraud prevention, or regulatory purposes.
17. International Visitors
Purity Research operates within Canada.
If you access this website from outside Canada, you acknowledge that information submitted through the website may be transferred to, processed, and stored within Canada.
By using this website, you consent to such processing and storage.
18. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of Canada.
Any disputes relating to privacy matters, data practices, or this Privacy Policy shall be subject to the appropriate legal jurisdictions of Canada.
19. Policy Updates
Purity Research reserves the right to modify or update this Privacy Policy at any time.
Changes will become effective upon posting to this page with an updated revision date.
Continued use of the website following publication of updates constitutes acceptance of the revised Privacy Policy.
20. Privacy Inquiries
For questions, requests, or concerns relating to privacy practices, personal information, or this Privacy Policy, please contact:
- Email: [email protected]
- Support Hours: Monday - Sunday, 7:00 AM - 7:00 PM PST
Or submit a request through the Contact Us page available on this website.
“Your privacy matters. Purity Research is committed to protecting personal information and maintaining secure, confidential, and responsible data practices.”